Feb 16, 2021Forget about ‘users’ — How designing a meaningful member experience creates durable initiatives7 steps to help your organisation become memberful — — Essay was first published on The Next Web With the birth of the world wide web came digital design and the introduction of the phrase “user experience”. It would mean many things to many people but broadly it’s used to describe what someone learns, sees, and feels when interacting…Membership7 min readMembership7 min read
Feb 27, 2019How to design a crowdfunding campaign on your own terms — and break world records along the wayFive and a half years ago, we started something incredible. Momkai, the Amsterdam design agency I founded in 2002, teamed up with a group of idealistic Dutch journalists in 2013 to crowdfund a very different type of journalism platform: one that would be your antidote to the daily news grind…Crowdfunding11 min readCrowdfunding11 min read
Oct 24, 2018Starting calm: a brief guide to writing a briefThis summer, Ernst-Jan Pfauth and I launched Verwondering, a Dutch podcast about what makes design work. In these 30-minute conversations, we share personal experiences that inspired us. Our aim is to explore what makes good design work by looking together, each from our own perspective. And since design begs to…Design3 min readDesign3 min read
Mar 13, 2018Cultivating calm: a design philosophy for the digital ageAs a designer, it is my quest to compose pitch-perfect platforms for others. Whether it is for the journalists and members of The Correspondent or for scientists and cancer patients connecting through the newly launched Oncode Institute, we aim to help people get to grips with the world around us…Design5 min readDesign5 min read
